redbox
Member
Posted 16 years ago #
I have someone that signed up but says she didn't get her activation email, and it's not in her spam folder. I wanted to try to manually activate her account, but it appears accounts don't show up in the admin area if the have not been activated. Is there a plugin for this, or is there an option that I've overlooked?
Thanks :)
Well in the database, you'll see wp_signups. That's a list of everyone who has signed up.
Actually that's a good question, I don't remember exactly how you would manually activate someone who hasn't received the activation email. I assume she's checked her spam folder?
You should also check your mail server's error logs to see what happened with the activation email.
I'd just go ahead and create the account manually at Dashboard -> Site Admin -> Blogs -> Bottom of the page.