WordPress MU

1. redmondtux
   Member
   Posted 3 years ago #

   I recently installed WPMU on my DreamHost website. I successfully got wildcard enabled, downloaded the files via svn, got the database up and running, completed the install. Unfortunately, for some reason, subdomains are not working! When I create a blog and attempt to visit it, I just see blank page. Nothing there. I've pestered DreamHost to see if there's anything wrong with the server configuration, but it looks like all is set up OK. I'm at a loss as to what to do now. Any suggestions would be gratefully appreciated.

   My conversation with the DreamHost support person is as follows.
   ----------------------------------------
   Hey There!

   > I waited a few hours to set up WordPress MU (see previous message) and now I
   > have, but subdomains are not working. could you investigate? Everyhting seems
   > to be OK with the install... but blank pages come up for subdomains.

   I did some checking and it looks like the wildcard has been setup
   properly. Also I ran a dig on the calendar and endorsements subdomains.

   So everything is resolving properly, it looks like the issue might be
   with the MU script. You might try uploading a clean copy if you haven't
   made modifications yet, perhaps there is a corrupted file.

   For good measure I've run a config/restart on your apache service to try
   and rule out a misconfiguration of the httpd.conf file. Hopefully this
   will help out!

   Let me know if I can do something more for you.

   Next email:

   > I haven't made any modifications to WordPress MU. Not even one. Set up
   > everything per the instructions. Received no error messages or warnings. I
   > downloaded a copy of WPMU directly from their servers using SVN. How could
   > something have been corrupted?

   Honestly it doesn't sound like anything should be corrupted, but if I
   were the one working on this I'd make sure to re-upload all my files, and
   verify that the .htaccess is setup correctly.

   > I could try putting in a fresh copy of all
   > files, but I think there must be some other issue....

   There really doesn't seem to be a problem with your server or the mysql
   process, it seems like a configuration or file issue. The reason I say
   this is because the main domain does pull up properly, and the subdomains
   do reference the proper IP - it leads me to one of two issues, either the
   .htacces file has problems or wasn't uploaded OR there is a file that
   isn't acting as it should.

   I do hope this leads you down the right path to finding and fixing the
   problem, unfortunately because this is third party software I can't help
   debug it - however if you have anymore concerns about your hosting or the
   environment and you think something may be wrong please let me know and
   I'll look into it.

2. andrea_r
   Moderator
   Posted 3 years ago #

   Did you also add the wildcard to the DNS records?

   honestly, most support people have no clue how MU works.

3. redmondtux
   Member
   Posted 3 years ago #

   I asked DreamHost to do that, per their instructions:
   ----------
   Step One: Getting everything set up correctly

   Before we can even get to the installing of WPMU, we need to have our domain happy with a wildcard DNS entry. To do this, you will need to contact the support team and request that this be set up for you. Just let them know that you are installing WordPress MU and that you need a wildcard DNS entry, and a wildcard ServerAlias entry set up for the domain you're installing it on. DO NOT, DO NOT, do not skip this step, or use the panel or simply enter an asterisk"*" as a CNAME record on the panel. This is ineffective and will cause tremendous problems down the line.
   ----------------

   And they said they did.

4. andrea_r
   Moderator
   Posted 3 years ago #

   You still need to add the * to your own DNS records for the domain.

   http://ulyssesonline.com/2007/04/20/wordpress-mu-dns-wildcards

   Dreamhost-specific instructions. Also, see the DH wiki:
   ttp://wiki.dreamhost.com/WordPress_MU

5. redmondtux
   Member
   Posted 3 years ago #

   The paragraph above is FROM the DH wiki. The very page you linked to. What about this sentence?

   DO NOT, DO NOT, do not skip this step, or use the panel or simply enter an asterisk"*" as a CNAME record on the panel. This is ineffective and will cause tremendous problems down the line.

   So that instruction is wrong?

6. andrea_r
   Moderator
   Posted 3 years ago #

   No, you;re misunderstand what they are telling you. In the previous sentence:

   "Just let them know that you are installing WordPress MU and that you need a wildcard DNS entry, and a wildcard ServerAlias entry set up for the domain you're installing it on. "

   The next sentence they are telling you to not JUST do the wildcard DNS record and expect it to work. They BOTH have to be done, and they said to ask support to do BOTH of them.

   Because it's not working for you, then one of them *isn't* done.

7. redmondtux
   Member
   Posted 3 years ago #

   I told them to set up both. But apparently the ServerAlias entry was not correctly set up. They have fixed it and my installation now works as it should. Problem solved.

   Thanks.

8. Nimwit
   Member
   Posted 2 years ago #

   Dreamhost no longer support Wordpress MU:

   http://mu.wordpress.org/forums/topic/12501

9. andrea_r
   Moderator
   Posted 2 years ago #

   Not on their *shared* servers.

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