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Error when installing plugins (7 posts)

  1. OiPenguin
    Member
    Posted 5 years ago #

    I've installed my second MU. The first has been a smooth ride. I hope the second will be equally great. The second is on a different domain, but with the same host. When I attempt to install plugins it usually fails and returns "An unknown error occured". The error is returned at varying stages, either when searching, when displaying plugin-info or when attempting to install. I've been able to successfully install Easy Contact and ICS calendar, no other plugins.

    How do I troubleshoot this?

  2. SteveAtty
    Member
    Posted 5 years ago #

    turn on php logging to a file and see what the underlying error is

  3. andrea_r
    Moderator
    Posted 5 years ago #

    "When I attempt to install plugins it usually fails and returns "An unknown error occured". "

    Are you using the new plugin installer in 2.7? I believe it's buggy in the release.

  4. OiPenguin
    Member
    Posted 5 years ago #

    @ SteveAtty:
    [Sat Feb 28 10:10:01 2009] [error] [client 84.209.49.42] (4)Interrupted system call: FastCGI: comm with server "/hsphere/shared/php5/bin/php" aborted: select() failed, referer: http://true_url_hidden/wp-admin/plugin-install.php
    [Sat Feb 28 10:10:01 2009] [error] [client 84.209.49.42] Handler for fastcgi-script returned invalid result code 1, referer: http://true_url_hidden/wp-admin/plugin-install.php
    [Sat Feb 28 10:10:02 2009] [error] [client 84.209.49.42] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://true_url_hidden/wp-admin/plugin-install.php?tab=search
    [Sat Feb 28 10:10:02 2009] [error] [client 84.209.49.42] Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: http://true_url_hidden/wp-admin/plugin-install.php?tab=search

    I'm not able make any sense of this.

    @andreas_r
    I belive I am using the new plugin installer. Is it possible not to?. I'm using the most recent version of Wordpress and MU and have the same issue with both. However, I have working installs of Wordpress and MU which have been upgraded to the most recent version. These do not have a plugin-install issue. I've not been able to identify any significant differences.

  5. OiPenguin
    Member
    Posted 5 years ago #

    I've resorted to uploading plugins with FTP which appears to be working well. Activating the plugins does not return an error, but my impression is that the process of activating is slightly slower than on the other MU-install which is on a different domain, but with the same host.

    However, I suppose the underlying problem remains an issue non the less. Should I post a bug report?

  6. andrea_r
    Moderator
    Posted 5 years ago #

    Tickets have alreayd been filed I think.

    and yes, sometimes there's a bug in a release that isn't there on an upgrade, but does show on a fresh install.

  7. OiPenguin
    Member
    Posted 5 years ago #

    I expect bugs, but it's reassuring to know that the bug will be resolved. Thanks.

About this Topic

  • Started 5 years ago by OiPenguin
  • Latest reply from OiPenguin