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blank page when click download option in each download page (3 posts)

  1. balukorrapati
    Member
    Posted 13 years ago #

    I am using download monitor plugin for our company portal.

    I am using

    Wordpress MU
    Buddypress
    Download Monitor 3.3.3.10

    We have hosted these website on windows shared hosting on Godaddy.

    I am seeing blank page when I click on download button on each download.

    It is not referring to login page for non login memebrs. It is showing blank page.

    Documents are uploading properly with add and edit options.

    It was working well up to June12th. But It is not working now.

    I haven’t changed anything in .htaccess file.

    Please help me in this.

    Thanks,
    Bala

  2. tdjcbe
    Member
    Posted 13 years ago #

    I haven’t changed anything in .htaccess file.

    OK, what has changed since that date? Have you done any editing of the other files or any updating?

    - Please check the webserver's error logs. That's a good habit to include that information when asking for help no matter what the platform.

    - Blank pages usually means a problem with a plugin. Check the logs though first to see what the specific problem is.

  3. balukorrapati
    Member
    Posted 13 years ago #

    thank you. I have fixed the issue

About this Topic

  • Started 13 years ago by balukorrapati
  • Latest reply from balukorrapati