WordPress MU

Was working fine on my pre-1.0 release, but somewhere between then and last weeks build it broke. Works fine from the end user's standpoint, however in the main site admin area when trying to look at then I get:

"Cannot load mu-plugins/feedback.php."

I've been using it with 1.0.

Latest build?

Yep.

i have the same mistake in this plugin but i used to use it

"Cannot load mu-plugins/feedback.php."

how can this plugin works?

It's working fine with wpmu 1.2 here.

Unfortunately, the feedback plugin was quite old when I released it. It had been sitting on my hard drive for almost a year.

It was actually one of my first wpmu plugins and was very poorly coded. Due to this, i'm not planning on adding anything to the plugin nor will I be adding bug fixes unless the problem affects 95% of the people using it. Basically, the only reason I would even try to touch that code again is if a new version of wpmu is released and the plugin breaks for pretty much everyone,

andrewbillits thanks for your help i wii wait your new release...

regarding the feedback plugin - is its only purpose to get feedback from users? no possibility to get back to the users?

Even the massmailer plugin doesn't let me target a single user - so there's actually nothing inside the wpmu backend that lets me react to the users feedback?

Nope, there isn't. I'm toying with either adding that or dumping the plugin.

you have read what I think about this - please keep us updated about this...

Well, I have the same isue as you do - some feedback requires I email the user in reply. And I'm sure you know the convoluted route you have to take to find the user's email address. :D

I removed the plugin as well. Depending on the support system that you use, you could probably come up with a link that would include stuff like the name of the user and their email address and drop it into your support desk's ticket form.

Either that or add in a MySQL insert command upon new blog creation to drop the information into your support desk's database as well.

did you ever wind up writing a whole support desk backend?

I think Andrew was going to do that. I was using Cerberus although I droped it as I can't stand the new version. Working on putting in OSTicket currently.

I was thinking about putting that form into the feedback plugin and prefilling it out with the information from WPMu. Maybe someday...

Oh, I thought of something - did anyone having issues *read the directions*? You do not just plunk it in a folder to get it to work.

If emna is getting a cannot load error, that may be a file permissions issue. When that pops up, doesn't that mean that wp can find the file but can't read it? It should be set to 644.