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Never ending installation problem (6 posts)

  1. tchase
    Member
    Posted 16 years ago #

    I've been trying to install wpmu in my root directory using my cPanel v3 file manager and following all of the instructions over and over again.

    This is a fresh install, no previous wp installations. I delete mySQL everytime and start over again. As soon as I think I'm finished and visit my website in my browser, i get this message:

    Internal Server Error
    
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    
    Please contact the server administrator, webmaster@mydomain.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    
    More information about this error may be available in the server error log.
    
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/2.0.63 (Unix) mod_ssl/2.0.63 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_jk/1.2.25 Server at mydomain.org Port 80
  2. jamescollins
    Member
    Posted 16 years ago #

    Log into cPanel, and take a look at the error log.

    It should show you the exact cause of the Internal Server Error.

  3. tchase
    Member
    Posted 16 years ago #

    Thanks James, I logged into cPanel and here is what my error report said (I am still confused):

    `
    [Mon Jul 06 06:06:41 2009] [error] [client 38.99.13.117] File does not exist: /home/tchase/public_html/404.shtml
    [Mon Jul 06 06:06:41 2009] [error] [client 38.99.13.117] File does not exist: /home/tchase/public_html/robots.txt
    [Sun Jul 05 17:42:44 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 17:42:44 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 17:42:22 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 17:42:22 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 17:42:18 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 17:42:18 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 17:42:07 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 17:42:07 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 17:42:06 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 17:42:06 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 17:42:06 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 17:42:06 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 17:42:01 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 17:42:01 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 17:41:52 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 17:41:52 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 16:52:58 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 16:52:58 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 16:47:50 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 16:47:50 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 16:47:50 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 16:47:50 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 16:47:50 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 16:47:50 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 16:47:50 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 16:47:50 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 16:47:49 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 16:47:49 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 16:44:29 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 16:44:29 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 16:38:17 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/404.shtml
    [Sun Jul 05 16:38:17 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/install.php
    [Sun Jul 05 16:36:20 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 16:36:20 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group
    [Sun Jul 05 16:36:14 2009] [error] [client 71.185.19.59] File does not exist: /home/tchase/public_html/500.shtml
    [Sun Jul 05 16:36:14 2009] [error] [client 71.185.19.59] SoftException in Application.cpp:601: Directory "/home/tchase/public_html" is writeable by group

  4. ludwell
    Member
    Posted 16 years ago #

    I have the same problem. Did you ever manage to solve this?

  5. jamescollins
    Member
    Posted 16 years ago #

    tchase,

    /home/tchase/public_html" is writeable by group

    It sounds like you have incorrect permissions on your public_html directory.

    I would suggest contacting your web host with this error message.

  6. pranav6487
    Member
    Posted 15 years ago #

    Go to file manager in cpanel. Go to the public manager folder. The permission for files should carry this code 0755(which is the correct one). If any file is not with this code, then right click on the file and select change permissions. Untick the write option already ticked in group and world column. Apply this to every file.
    Apache does not allow write permissions for a file to be given to group users. I had the same problem. If you change the permissions, everything should work just fine

About this Topic

  • Started 16 years ago by tchase
  • Latest reply from pranav6487