rcwatsonSince I set up our internal WPMU server, I've never seen a single Welcome email go out to a user registering a new blog. At least not the Welcome email that I specifically customized for new users as is found in the Site Admin > Options tab. One user did get the following "welcome" email:
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Subject: [Blogs@Company] Activate http://bobw.blogs.example.com/
To activate your blog, please click the following link:
http://bobw.blogs.example.com/wp-activate.php?key=20691da5d6fa9392
After you activate, you will receive *another email* with your login.
After you activate, you can visit your blog here:
http://bobw.blogs.example.com/
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But since then I've not been able to get another one of even _that_ version to go out. There are about four other emails that go out to users and to me as the admin stating that a blog has been created, and what the address, username and password are. But still no customized Welcome email as per Site Admin > Options.
So, the SMTP server is not down (because of the other emails sent). The option to "Allow new registrations" is set to "Enabled for all. Blogs and user accounts can be created." and the option for "Registration notification" is set to "Yes". I've also noticed that the "First Post:" text never gets sent either.
What am I doing wrong? The text of the custom Welcome email is below (edited to keep corporate details private).
Dear User,
IMPORTANT!
==========
Please READ and KEEP this email in a safe place for future reference.
Your new SITE_NAME blog has been successfully set up at:
BLOG_URL
WHAT YOU CAN DO WITH YOUR BLOG
=============================
This blog is visible ONLY to authorized users of Company's internal computer network and will NOT be a public blog. Public blog publishing is not yet available to Company employees.
For your own protection, and to protect Company, your use of an internal, company-sponsored blog is subject to the same terms detailed in the Company Use of Technology policy.
WHEN YOU CAN BEGIN PUBLISHING YOUR BLOG
===================================
Before you can use your new blog, an administrator has to activate it. For an administrator to activate your blog:
1. You MUST read the Company Use of Technology policy at http://esc.company.com/policies/company/docs/use_technology.pdf.
2. You MUST reply to this e-mail, placing an "X" in the box next to the statement below and typing your name and phone number in the blanks provided:
-------> [ ] "I, ______________ at (___) ___-____, have read the Company Use of Technology policy at http://esc.company.com/policies/company/docs/use_technology.pdf and I agree to abide by it."
WHAT HAPPENS NEXT
================
Once we:
1. receive your reply
2. confirm that you accepted the Use of Technology policy, and
3. your blog is activated
then, you will be notified. At that point, you can log in to your blog's administrator account with the following information:
Username: USERNAME
Password: PASSWORD
Login Here: BLOG_URLwp-login.php
WHERE YOU CAN GET TRAINING ON WORDPRESS
====================================
There are a number of online tutorials to get you started with using WordPress.
1. http://www.wordpresstutorials.com/ - Video training on demand. Focused on non-technical users. Requires paid subscription of $9.95/month.
2. http://ithemes.com/tutorials/ - Free video tutorials. Focused on more technical users.
Keep in mind that Company's WordPress software is going to differ slightly from what you see in these tutorials, but the basic principles still apply.
HELP AND SUPPORT
===============
If you require assistance apart from what is available via the tutorials mentioned above, send e-mail to wpadmin@example.com.
We hope you enjoy your new blog.
Thanks!
--The Company SITE_NAME Team
